Terms and Conditions

Welcome to Ultra Tours Medellín. By booking a tour or using our website, you agree to the following Terms and Conditions. Please read them carefully before making a reservation.

1. Booking and Payment

All bookings must be made through our website, authorized partners, or directly with our team.Full payment or a required deposit must be completed to confirm your reservation.Prices are listed in Colombian Pesos (COP) and may be shown in USD for reference. Currency exchange rates may vary depending on your bank or payment provider.

2. Tour Modifications

Ultra Tours Medellín reserves the right to modify itineraries due to:

Weather conditions

Safety concerns

Operational requirements

Government regulations

Changes will always prioritize the safety and comfort of our guests.

3. Participant Responsibility

By booking a tour, you confirm that:

√  You are physically and mentally fit to participate

√  You understand the nature of the activity

√  You will follow all instructions given by guides

√  Guests are responsible for arriving on time at the meeting point.

4. Health and Safety

Some tours involve physical activity (e.g., hiking, paragliding, ATV riding, biking).Participants acknowledge the inherent risks associated with outdoor and adventure activities.Ultra Tours Medellín and its partners are not responsible for injuries resulting from:

√ Failure to follow instructions

√ Personal negligence

√ Undisclosed medical conditions

√ Guests must inform us in advance of any medical conditions that may affect participation.

5. Liability Limitation

Ultra Tours Medellín acts as an organizer and coordinator of tours.We are not liable for:

√ Loss or theft of personal belongings

√ Delays caused by traffic or external circumstances

√ Force majeure events (natural disasters, strikes, political unrest, etc.)

√ Participation in tours is at your own risk.

6. Cancellations and Refunds

All cancellations and refunds are subject to our Cancellation & Refund Policy.

7. Intellectual Property

All content on this website, including images, text, branding, and design, is the property of Ultra Tours Medellín and may not be reproduced without permission.

8. Third-Party Services

Some tours may include services provided by third-party operators (transportation, pilots, farm owners, etc.).By booking, you agree to comply with their safety rules and operational policies.

9. Governing Law

These Terms and Conditions are governed by the laws of the Republic of Colombia.Any disputes shall be resolved under Colombian jurisdiction.

10. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

√ Email: ultratoursmedellin@gmail.com
√ Phone/WhatsApp: +57 319 7742973
Medellín, Colombia